Yes. We offer free shipping on all orders. To ensure your towels arrive as quickly as possible, every order is dispatched the same business day when placed before our daily cut-off time. Once shipped, you'll receive a tracking link to follow your delivery.

We currently ship across the USA, Canada, Australia, the United Kingdom, Hong Kong, Singapore, Japan, the UAE, and Europe.

Once your order ships, you'll receive a confirmation email with a tracking number. You can track your package in real time from the link in that email, or from your account on our site.

If you haven't received tracking within 48 hours of placing your order, drop us a line at contact@bonouhome.com and we'll look into it.

We offer a 30-day, no-questions-asked guarantee. If you're not in love with your BONOU Home, send it back within 30 days of delivery for a full refund — opened or not.

For full details, please refer to our return policy.

We accept all major credit and debit cards (Visa, Mastercard, Amex), plus Apple Pay, Google Pay, Shop Pay, PayPal, and Klarna for buy-now-pay-later in 4 installments.

If you’re not completely satisfied, you can return your order within 30 days for a full refund. No hassle, no questions asked.

Unlike many towel brands that use lower-grade cotton or prioritize softness over performance, BONOU Home towels are crafted from 100% long-staple premium cotton and woven at a plush 600 GSM. Our refined terry weave creates a towel that feels noticeably thicker, absorbs water more effectively, and stays softer for longer. The result is a luxurious, spa-like experience that doesn't fade after a few washes, but feels exceptional every day.

Our towels are crafted from 100% long-staple premium cotton, known for its exceptional softness, durability, and absorbency. Combined with our refined terry weave, this creates a towel that feels plush against the skin, dries effectively, and maintains its quality wash after wash.

Yes. Unlike many thick towels that stay damp for hours, BONOU Home towels are designed with a refined terry weave and breathable long-staple cotton that promotes airflow. This allows them to absorb water quickly while still drying efficiently on the rack, giving you the best of both worlds: plush comfort without the lingering dampness.

Yes. BONOU Home towels are designed to deliver the soft, plush, and substantial feel people love about five-star hotel towels. Crafted from premium long-staple cotton, they strike the perfect balance between comfort and absorbency—luxurious without feeling overly heavy. It's the kind of everyday comfort that makes stepping out of the shower feel a little more special.

GSM stands for grams per square meter and indicates the density of a towel. While most everyday household towels range between 300 and 400 GSM, BONOU Home towels are woven at a plush 600 GSM for a noticeably thicker, softer, and more absorbent feel. This premium weight delivers the comfort of a luxury hotel towel while still drying efficiently after use.

Step 1 — Wash before first use
The key to softness and spa-level absorbency from day one. A first wash awakens the fibres and unlocks their full plushness.

• Wash before first use at 40°C (104°F)
• Use a mild liquid detergent (no bleach or optical brighteners)
• Skip the fabric softener — it coats the fibres and reduces absorbency
• Spin gently (800 RPM max)

Step 2 — Fluff to finish
For that soft, full feeling every time.

• Tumble dry on low heat
• Add dryer balls to help fluff the fibres
• No dryer? Air dry flat or hang, away from direct sunlight

To keep your towels and bathrobe soft, plush, and absorbent, wash them in cold or warm water (up to 40°C / 104°F) using a mild detergent. Avoid fabric softeners, as they can coat the cotton fibers and reduce absorbency over time. For the best results, tumble dry on low heat and remove promptly to help maintain their softness, fluffiness, and performance wash after wash.

Yes. BONOU Home towels are crafted from 100% long-staple premium cotton and a refined terry weave, helping them maintain their softness, plushness, and absorbency over time. While a small amount of natural lint may appear during the first few washes, this is normal for premium cotton towels. With proper care, your towels will continue to feel thick, comfortable, and beautifully soft for years to come.

We recommend avoiding fabric softener. While it may make towels feel soft initially, it coats the cotton fibres and reduces their natural absorbency over time. For the best performance, use a mild detergent and tumble dry on low heat to keep your towels soft and fluffy.

Yes. BONOU Home towels are made from 100% premium cotton and are exceptionally soft against the skin. Free from harsh synthetic fibres, they offer gentle everyday comfort, making them a great choice for those with sensitive skin. For the softest feel, we recommend washing them before first use.